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Booking Confirmation:
By confirming a booking, you acknowledge that all charges, including additional service fees, are agreed upon. You also accept the terms of service for the selected cab service, ensuring that you are responsible for the accuracy of the details provided.
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Cancellation Policy:
Cancellations must be made at least 24 hours before the scheduled time to avoid incurring a penalty fee. Specific conditions may apply depending on the service booked, so be sure to review the cancellation policy linked to your booking.
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Passenger Responsibilities:
Passengers are responsible for ensuring they arrive at the pickup location no later than 15 minutes before the scheduled pickup time. Failure to comply may result in additional waiting charges or cancellation of the ride.
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Flight Delays:
In the event of flight delays, passengers are required to inform the company in advance to adjust the pickup schedule accordingly. Failure to notify may result in cancellation or additional waiting charges for the driver.
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Liability:
The company is not responsible for any personal belongings left in the vehicle. Passengers should ensure they collect all their possessions before leaving the cab. Any lost items will be handled according to our lost-and-found policy.
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Payment:
All payments must be processed before the start of the ride, either through our online portal or via another accepted payment method. Failure to pay may result in the cancellation of the service, and additional fees may apply for last-minute payments.
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Safety Rules:
Passengers are expected to comply with all safety instructions provided by the driver, including wearing seat belts at all times. The driver reserves the right to terminate the ride in case of non-compliance with safety regulations.
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Changes to Terms:
We reserve the right to modify these terms and conditions at any time. You are encouraged to review the terms regularly as continuing to use our services will constitute your acceptance of any changes made.
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Dispute Resolution:
Any disputes arising from the use of our services will be governed by the laws of the jurisdiction in which the booking was made. Our company is committed to resolving disputes efficiently and fairly.